Rent Relief Trainer
52 Weeks a year; 40 hours per week
The Rent Relief Trainer trains staff, ensures accuracy, completes intake,
and determines eligibility for the Rent Relief Program.
Job Summary
Assists with interviewing, hiring, and evaluation of program staff.
Provides training and support as needed to program staff.
Supports the Rent Relief Manager and Director of Energy Services.
Develops training materials.
Provides appropriate referrals to other departments within the agency.
Supports the mission of the organization in supporting both the coordination and integration of services and programs.
Maintains confidentiality of client records in accordance with YCCAC policies.
Gathers the necessary documents and information to complete an application.
Qualifications
High School education required.
Ability to clearly explain program requirements and accurately transcribe and document the information necessary to process application in a timely fashion.
Ability to organize and review data for accuracy and completeness.
Excellent math skills.
Exemplary customer services skills.
Must enjoy servicing others and working in a collaborative environment.
Working knowledge of office equipment, including Microsoft Office, Excel, Word and Outlook.
Must not have an active record on the System for Award Management (SAM) website. Interested applicants must submit a letter of intent and resume to Sally Langlois by no later than Tuesday December 14, 2021.
Thank you,
Your HR Team,