Rent Relief Trainer


Rent Relief Trainer

52 Weeks a year; 40 hours per week


The Rent Relief Trainer trains staff, ensures accuracy, completes intake,

and determines eligibility for the Rent Relief Program.


Job Summary

  • Assists with interviewing, hiring, and evaluation of program staff.

  • Provides training and support as needed to program staff.

  • Supports the Rent Relief Manager and Director of Energy Services.

  • Develops training materials.

  • Provides appropriate referrals to other departments within the agency.

  • Supports the mission of the organization in supporting both the coordination and integration of services and programs.

  • Maintains confidentiality of client records in accordance with YCCAC policies.

  • Gathers the necessary documents and information to complete an application.

Qualifications

  • High School education required.

  • Ability to clearly explain program requirements and accurately transcribe and document the information necessary to process application in a timely fashion.

  • Ability to organize and review data for accuracy and completeness.

  • Excellent math skills.

  • Exemplary customer services skills.

  • Must enjoy servicing others and working in a collaborative environment.

  • Working knowledge of office equipment, including Microsoft Office, Excel, Word and Outlook.

Must not have an active record on the System for Award Management (SAM) website. Interested applicants must submit a letter of intent and resume to Sally Langlois by no later than Tuesday December 14, 2021.


Thank you,


Your HR Team,


2021 Rent Relief Trainer 9.28.2021 JD
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